Custom Requests


Whether you are an interior designer, architect, or a private customer looking for something special, we can adapt and develop your vision with our unique bespoke service.

Although we showcase a concise range of designer products on our website, we also proudly offer an incredible bespoke & custom service for Rugs and Tiles.

We can adapt any design to suit your project and will happily work with you to manufacture a product that is perfectly tailored to your own style. If you have a particular vision in mind, we would be delighted to bring it to fruition. We can customise rugs and tiles in different shapes, sizes, materials, techniques and colours; The possibilities are practically endless.

Our priority is to bring to life a masterpiece for you to enjoy and cherish. Creating handmade tiles and rugs is a labour of love, and our expert team of skilled designers and highly trusted artisans are here ready to help.

Have a look at our existing online range and let us know about your ideas. Let your imagination run wild! It is helpful at this point to have an idea of dimensions.

We discuss your plans and a variety of options. If you would like our input then we are happy to make suggestions to help you along your way. If you need help with patterns or designs then we can discuss our consultation fee based on your project requirements.

Design, colour, shape, materials, and techniques are selected. Once the design is agreed, we then have the option to create a sample for your approval. If you need a few samples to be made we will happily accommodate this. As each colour is mixed by hand, and each design is carefully mapped, we understand the importance of a sample being crafted and approved before full production takes place.

Once samples are approved, we move to production and request final payment. Standard lead time is 7-12 weeks depending on the intricacy of the
design. We will clearly quote your lead time before your order is placed.

Our colour specifications will be dyed by hand and the final design will be mapped by our trusted artisans. The rug is then woven to our specifications.

Next, it will go through an extensive washing/drying process. Finally, carving, finishing, and details to trim will be added depending on the project before going through our quality control process. Finally, your rug will be carefully packaged and shipped.

Our tiles are completely hand made by trusted artisans using a multi-step process. The first step in this age-old production method is to make a mould for the chosen tile design. Mineral pigments are then mixed to match the colours that we will have selected with you. Unlike most decorative ceramic tiles, our tiles are not painted and glazed, instead the design is inlaid into the body of the tile using the mould. We use one of the largest and most dependable manufacturing facilities for our tiles and work closely with you to ensure a smooth installation and dependable delivery.

To talk to us about your request and book a consultation please contact

Visit us by appointment at:
Railway Arch 13, Almond Road, London, SE16 3LR

Tel +44 (0)2072520273


2017 Nikon Instagram Influencer' for Stylist Magazine (1 of 4 selected female business women)
2016 International Wool Carpet and Rug Awards
Hand Knotted Rug of the Year"
2014 "Young Designer of the Year" Homes & Gardens Designer Awards.
2014 Refin Ceramiche ‘Create Your Tile’ Competition - Shortlisted top 25 finalists worldwide
2013 DULUX Let’s Colour Awards 2013 Runner up ‘Best use of Colour in Home and Interiors'
2013 Heart and Home Magazine shortlisted for ‘Designer Maker of the Year

Photo Credits for this page Top: Jon Attenborough, Middle: Emma Wicheloe, Bottom: Rob Streeter and Lindsey Lang.